Shipping Policy
Shipping Policy
Thank you for shopping with Alokara.
Shipping Availability
We currently ship to most countries and regions worldwide.
If we are unable to deliver to your location, you will be notified before your order is processed.
Order Processing
All orders are processed within 3–7 business days.
Orders are not shipped or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended.
Shipping Origin
All orders are shipped from Shanghai, China.
Shipping Rates
Orders under $150 USD:
Standard Shipping: $18 USD
Orders of $150 USD or more:
Free Standard Shipping
Shipping fees are calculated and displayed at checkout where applicable.
Estimated Delivery Time
Total delivery time = Processing Time + Shipping Time.
Standard Shipping:
Approximately 10–20 business days
Please note that delivery times are estimates and may be affected by customs processing, weather conditions, holidays, or other circumstances beyond our control.
Some destinations may require additional transit time.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer.
Alokara is not responsible for delays caused by customs clearance procedures.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow 1–2 business days for tracking information to update.
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us and we will do our best to assist you.
Contact Us
For shipping-related questions, please contact:
Email: alokarasupport@gmail.com
May stillness, light, and wisdom accompany your journey.