Returns and Refund Policy

At Alokara, we hope you are pleased with your purchase. If for any reason you are not completely satisfied, you may request a return within 7 days of receiving your order.

Eligibility for Returns

To be eligible for a return, items must:
* Be unused and unworn
* Be in their original condition
* Be returned in their original packaging
Returns that do not meet these conditions may not be accepted.

Return Shipping

Customers are responsible for return shipping costs.
If there is an issue with your order, please contact us and we will review the situation individually.
Please note that original shipping fees are generally non-refundable.

Restocking Fee

For non-quality-related returns, a 15% restocking fee will be deducted from the refund amount.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
* Your order number
* Photos of the item
* Photos of the packaging

30-Day Quality Assurance

If your item develops a verified quality issue within 30 days of delivery, please contact us with your order number and clear photos.
After review, we may offer one of the following solutions depending on the situation:
* A replacement item
* A partial refund
* Another appropriate solution

After 30 Days

After 30 days, we are unable to offer refunds for issues caused by normal wear, personal use, or accidental damage.
If you have any concerns about your item, please feel free to contact us. We will do our best to assist where possible.

Contact Us

For return, refund, shipping, or quality-related questions, please contact:
Email: alokarasupport@gmail.com
May stillness, light, and wisdom accompany your journey.